Deliveries & Returns

• STANDARD DELIVERY (La poste) :

In-stock items ship by ground within three business days of placing your order, and usually arrive within one week after shipping*

*unless otherwise stated

• CHRONOPOST :

At home, to work, or to a holiday destination, your parcel is delivered two to four days the following morning to the address of your choice!

* Delay can be different on some items. It is specified on product page.

• PICK UP IN THE STORE

Process your order and you will have an option to pick it up in our workshop. Place your order online and pick it up for FREE. As soon as ready we send you a mail and propose you a meeting

*Track a parcel :

Via la poste : http://www.colissimo.fr/portail_colissimo/suivre.do?language=en_GB

Via Chronopost : http://www.chronopost.fr/fr/particulier/suivez-votre-colis

RETURN POLICY 30 DAYS RETURN

• You can make the return within 30 days after receipt of order, even if the porcelain is customized.

Our customer service is at your disposal from Monday to Friday from 9.00 am to 7.00 pm (Paris time) at 33 1.45.42.58.71 or by email laureselignac@laureselignac.com

BREAKAGE GUARANTEE

• We ship worldwide without any problem but if despite all our precautions you receive a damaged product, you take a photo of the product within 48 hours after receiving your package we will send you another porcelain.

GIFT BOXES